First you need to create FTP account in websitepanel. For more information check the video tutorial from the following link:
Your hosting space allows working with your files by FTP.
You can use the following FTP server to access your space files remotely:
ftp://
Also, you can use the following domain names to access your FTP server:
ftp://ftp.YourDomain.com
Type ftp://YourDomain.com
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Press Enter
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A password dialog box should appear. Fill in your FTP user name and password if needed.