This article applies for ALL Shared linux servers with cPanel.
Although Jetbackup 4 and Jetbackup 5 are very similar, there are a couple of minor differences for the end-user. Bellow are explained all steps to restore each component for both - Jetbackup 4 and Jetbackup 5
NOTE: If the icon in cPanel says Jetbackup only - that's Jetbackup 4.
- How to restore a database
- How to restore file backups
- How to restore email backups
- How to perform a full account restoration
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Login to your cPanel account
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Scroll down, or use the search bar and type "Jetbackup 5" -> click on it
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Click on Databases
- Click on the desired backup (you will also have an option to choose from all available dates)
- In the Backup summary page, select the object and click on Restore selected items
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Login to your cPanel account
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Scroll down, or use the search bar and type "Jetbackup" -> click on it
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Click on Databases
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You will be presented with all available restore points. There are two options - Download the backup or Restore
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Login to your cPanel account
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Scroll down, or use the search bar and type Jetbackup 5 -> click on it
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Click on the Home directory tab
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You will be presented with all restore points for your files. By default your entire home directory is selected, but you can choose which directory/s to restore.
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Login to your cPanel account
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Scroll down, or use the search bar and type Jetbackup -> click on it
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Click on File backups
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You will be presented with all available restore points to choose from. Click on **File manager **
- Choose the directories you want to restore and proceed with the selection.
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Login to your cPanel account
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Scroll down, or use the search bar and type Jetbackup 5 -> click on it
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Click on Email Accounts
- Choose the desired backup and click on Restore.
- Click on Restore Selected Items
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Login to your cPanel account
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Scroll down, or use the search bar and type Jetbackup -> click on it
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Click on Email backups
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Follow the steps bellow
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Login to your cPanel account
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Scroll down, or use the search bar and type Jetbackup 5 -> click on it
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From the navigation bar, click on Full Account tab
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Click on the desired restore point -> Click on Restore
- Choose which items to restore -> Click on Restore Selected Items
You can also restore lost scheduled jobs (Cronjobs), SSL certificates and Database user from within the Jetbackup 5 interface. The process is identical, you just need to navigate through the Jetbackup tabs.
IMPORTANT: SSL certificates and MySQL users cannot be restored by Jetbackup 4.
